Empower your technicians to service accounts on the go!
Micro Key Solutions’ Tech Pro app allows alarm technicians and installers to receive and manage their service tickets from their smartphone. This application will reduce drive time and labor hours, while greatly increasing the overall efficiency of your service department.
Tech Pro Features:
· Place accounts on/off test – Free up your Central Station operators
· Live Inventory Tracking - manage truck and main warehouse inventory from the field
· Customer signature capture – allow customers to sign off on completed service tickets
· Zone Testing – View and edit zone lists
· Payment Processing – Allow technicians to process payments for completed tickets in the field
· Service History – view complete service history and alarm history of accounts
· Increase Productivity – Reduce drive time and labor hours and increase billable hours
· Customizable Branding - Choose color scheme to match your company
· Contact Management – view and edit customer contact information